Terms and Conditions Orange88 — Complete Platform Usage Guide

Introduction: These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and Orange88 ("Company", "we", "us"). This document governs all aspects of your use of the orange88 online entertainment platform, including account registration, financial transactions, bonus usage, and all gaming activities. By registering as a member or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by all provisions in this document. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

These Terms and Conditions take effect immediately upon your registration of an account at orange88 or your use of any services we offer. Continued use of the platform following any amendment to the terms constitutes your automatic acceptance of the updated terms.

Orange88 reserves the right to modify, add, or remove any part of these terms at any time without prior notice. However, we will endeavour to inform members via email or in-platform notification when significant changes occur. It is your responsibility to review these terms periodically to ensure you are aware of the latest provisions.

This agreement is supplementary to our Privacy Policy and other policy documents published by orange88 from time to time. In the event of any conflict between those documents, these Terms and Conditions shall serve as the primary reference document.

To register and use the orange88 platform, you must meet all of the following eligibility requirements without exception:

• Age requirement: You must be at least 18 years of age. orange88 does not accept registrations from underage individuals under any circumstances.
• Legal capacity: You must have full legal capacity to enter into a binding agreement. This means you must not be subject to any legal restrictions that prevent you from using online gambling services.
• One account per individual: Each user is only permitted to hold one active account at orange88. Owning more than one account is a serious violation and may result in the closure of all associated accounts and forfeiture of balances.
• Accurate information: All information you provide during registration and the KYC (Know Your Customer) process must be truthful, accurate, and up to date. You are responsible for updating your information should any changes occur.
• Not an agent or proxy: You are registering and playing on your own behalf, not on behalf of any other person or business entity.

KYC verification may be required before your first withdrawal or when your cumulative withdrawal amount exceeds a certain limit. Documents that may be requested include your identification card, bank statement, or proof of address. All documents are processed securely and confidentially in accordance with our Privacy Policy.

Orange88 supports a variety of payment methods suited for Malaysian users, including internet banking via FPX, e-wallets such as Touch 'n Go and GrabPay, and cryptocurrency. All transactions are processed through a secure 256-bit SSL encryption system.

All withdrawals will be processed to the same payment method used for the deposit. orange88 is not responsible for any delays caused by banks or third-party payment processors. Under exceptional circumstances, we reserve the right to request additional verification before approving a withdrawal for security purposes.

Orange88 does not impose any hidden fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own charges, which are beyond our control. Please check with your bank before making any transaction.

Orange88 offers a wide range of exciting bonuses and promotions for new and existing members. Each bonus and promotion is subject to varying wagering requirements (rollover/wagering requirement). It is important that you read and understand the specific terms of each promotion before claiming any bonus.

• Welcome Bonus: Offered to new members making their first deposit. Minimum wagering requirements and bonus validity period will be stated on the relevant promotions page.
• Daily / Weekly Deposit Bonus: Available to active members who meet the minimum deposit requirement within a specified period. This bonus cannot be combined with other promotions unless explicitly stated.
• Cashback & Rebate: The cashback programme is calculated based on net losses within the specified period. The cashback percentage varies according to your VIP membership tier.
• Referral Bonus: Members who refer a new friend to orange88 are eligible for exclusive rewards when that friend makes their first qualifying deposit.

Orange88 reserves the right to modify, suspend, or terminate any promotion at any time. Bonuses awarded incorrectly due to technical errors or human error may be voided without notice. All bonus-related decisions by the orange88 management team are final and binding.

As an orange88 member, you agree to use the platform in a responsible, ethical manner that complies with applicable laws. The following are strictly prohibited on the orange88 platform:

• Using bots, automated tools, or any unauthorized mechanism to play or interact with the platform.
• Attempting to hack, attack, or disrupt the security of orange88 systems or infrastructure.
• Colluding with other players to manipulate game outcomes or exploit system vulnerabilities.
• Using your orange88 account for money laundering or any other illegal financial activity.
• Spreading false, misleading, or harmful information about orange88 or its users.
• Sharing your login credentials with any other party or allowing others to use your account.

You also agree to take full responsibility for all activities that occur under your account. orange88 will not be liable for any losses arising from unauthorized use of your account if you fail to keep your login credentials secure.

Orange88 is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect, store, and process your data solely for the purposes stated in our Privacy Policy, which includes:

• Identity verification and KYC processes as required by regulatory guidelines.
• Secure and accurate processing of financial transactions.
• Improving user experience and personalising platform content.
• Compliance with applicable legal and regulatory obligations.
• Sending marketing communications (with your consent, which may be withdrawn at any time).

We use 256-bit SSL encryption to protect all data transmitted between your device and orange88 servers. Sensitive data such as payment details are not stored directly in our systems — instead, they are processed through certified payment processors that meet PCI DSS standards.

For more information on how we handle your personal data, please read our Privacy Policy full policy.

Orange88 reserves the right to suspend or close any member account at any time for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Inability to verify identity or KYC documents within the specified timeframe.
• Voluntary account closure request by the member.
• Instructions from a competent authority or relevant regulatory body.

Members may also request to close or suspend their own account at any time by contacting our support team. For responsible gaming purposes, we provide a self-exclusion option that allows you to restrict access to your account for a specified period or permanently.

To the extent permitted by applicable law, orange88 and its affiliated companies, directors, employees, partners, and agents shall not be liable for:

• Direct or indirect financial losses arising from gambling activity on our platform.
• Service disruptions, system downtime, or technical failures beyond our reasonable control.
• Losses arising from unauthorized third-party use of your account.
• Any errors in information provided by third-party game providers.
• Losses caused by the failure of the user's internet connection or device.

The orange88 platform is provided "as is" and "as available". While we strive to ensure a high-quality service at all times, we make no guarantee that the platform will always be free from errors, interruptions, or defects.

Orange88 reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on our website, unless otherwise stated. We will endeavour to provide reasonable notice to members via email or in-platform notification before significant changes take effect.

Continued use of the orange88 platform after any amendment to the terms is published constitutes your acceptance of and agreement to the amended terms. If you do not agree with the changes made, you have the right to close your account and claim any valid balance.

These Terms and Conditions are interpreted and governed by applicable law. Any dispute arising in connection with the orange88 platform shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be referred to binding arbitration in accordance with the rules established by the orange88 management.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the operation of the orange88 platform, our support team is ready to assist you at any time.

• Live Chat: Available 24/7 directly within the orange88 platform — the fastest way to get an immediate response.
• Email: [email protected] — for enquiries requiring documentation or detailed clarification.
• Response Time: Our average Live Chat response time is under one minute.

For issues related to responsible gaming, account limit management, or self-exclusion, please visit our Responsible Gaming page for detailed guides and relevant support resources.